Troubleshooting

In this category, find solutions and guidance for common issues with our devices and software.

Cartridges Articles: 5

"Unknown title" When Game Is Inserted Save File Not Properly Loaded Integrity Check Failed Failed to Load Game Inserted Cartridge Isn't Being Detected

Software Articles: 3

Controller issues when rebinding Multiple Instances Detected Message Playback App is Stuck in Searching

Device LED Articles: 3

My update failed and the device LED is purple Device LED Not Powering On Device LED rapidly flashing white

Tutorials & Tests Articles: 3

How to Locate and Send a Log File Device Recognition Check How can I add support for an unsupported controller?