When will my order be shipped?

UPDATE 30.05.2022: All orders for GB Operator placed since December 26th until today are in our warehouses, prepared and ready to be picked up for delivery. June 1st is our official start date and as soon as we have specific tracking information from your chosen shipping carrier, we will send you an e-mail with a tracking number and link so you can easily follow the package on its journey.

IMPORTANT: If you have moved or there have been any changes to your shipping address since placing the order, please e-mail us at support@epilogue.co immediately (before June 1st) so we can update our file before the package leaves the warehouse. Once it is picked up for delivery, we no longer have access to make modifications and that could unfortunately result in a failed delivery. If your address has not changed, then no further action is necessary on your part and we will send it as scheduled. Thank you!

Currently, we are accepting orders for the GB Operator. The estimated delivery time is mentioned on the product page, under the 'order now' button, when you place the order. We need some time between accepting orders and shipping for manufacturing, assembling, testing and packaging thousands of products. 

We are on our way towards having permanent stock with 48-hour delivery available, but this is not an option yet. As the semiconductor shortage begins to ease up, our stock capabilities will also improve.

Read below for our previous and current order-delivery intervals. These are approximate and, if any change occurs, we will make all necessary announcements via e-mails and social media.

Thank you for your understanding and we look forward to sending your order. We use these estimates as general references, but do our absolute best to deliver earlier if possible.